18+ • Simulation & analytics for sports predictions • No cash wagering or payouts • SkillBets is not a bookmaker
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Frequently Asked Questions

Everything you need to know about using SkillBets as a practice & analytics tool for sports predictions. If you still have questions, email support@skillbets.co.za.

What is SkillBets?＋
SkillBets is a simulation and analytics platform for sports predictions. You practice by placing virtual points on outcomes (no real money involved) and use our analytics—form, head‑to‑head, trend detection, and context—to improve your decision making before placing any real bets elsewhere. We do notaccept deposits, pay out winnings, or act as a bookmaker.
Is this gambling? Do you pay out cash?＋
No. SkillBets uses virtual points only. There are no cash deposits or cash payouts and we are not a betting operator. Our goal is to help you practice scenarios and sharpen your analysis before you place any bets with a licensed sportsbook of your choice. Always gamble responsibly and within the law of your jurisdiction.
Who can use SkillBets? Is there an age restriction?＋
SkillBets is intended for adults 18+.
What information do you collect during sign‑up, and why?＋

We ask for Username, Name, Surname, Telephone Number, Email, Password, Confirm Password, and Date of Birth. There's also an optional Promo Code field.

  • Username helps you appear on leaderboards and identify your account.
  • Name & Surname are used for account ownership and support.
  • Telephone & Email are used for account security (verification, recovery) and important notices.
  • Date of Birth confirms you are 18+.
  • Password protects your account; we store it securely (hashed).
  • Promo Code (optional) can unlock introductory benefits.

We follow POPIA principles and only process data needed to run the service. See our Privacy Policy for full details.

How do points and entry credits work?＋

• Free (Compliant): You receive a weekly Qualify Pack of 10 entry credits, each worth 20 points (total 200 pts/week). Credits are locked for entries only (not transferable),max stake per entry is 20 pts, and unused credits expire weekly.

• Basic: Includes 900 pts/month (unlocked) — you can allocate larger stakes and access more competitions. Includes 2 Power Play boosts/week and Multi‑Pick Builder.

• Premium: Includes 1,600 pts/month (unlocked), 5 Power Play boosts/week, advanced analytics, priority quotas, early fixtures, and Multi‑Pick Pro.

Points and credits have no cash value and cannot be withdrawn, transferred, or sold.

How are simulated picks settled?＋
We update results after official match outcomes are confirmed. Once a fixture is final, your simulated pick is graded and your points balance is adjusted accordingly. Picks lock at kickoff; you cannot edit or cancel once locked.
What analytics do I get on each plan?＋
  • Free: Core stats and recent results.
  • Basic: Adds form charts, head‑to‑head, and simple trend flags.
  • Premium: Adds advanced widgets (momentum, home/away splits, early fixture views), priority quotas, and Multi‑Pick Pro.
Do you offer prizes, bonuses, or cash‑outs?＋
No. The current version of SkillBets focuses on practice and analysis only. There are no prizes, bonuses, or cash‑outs.
How much does it cost? Can I cancel?＋
  • Free (Compliant): R0/month — 10×20pt entry credits per week (locked, weekly expiry).
  • Basic: R199/month — 900 pts/month (unlocked) + 2 Power Plays/week.
  • Premium: R299/month — 1,600 pts/month (unlocked) + 5 Power Plays/week + advanced analytics.

Subscriptions renew monthly in ZAR. You can cancel anytime; your plan stays active until the end of the current billing period.

Can I export my data or download my history?＋
Yes. From your dashboard you can export CSV or PDF summaries of your simulated picks, results, and analytics snapshots for your own record‑keeping or further analysis.
How does SkillBets handle my personal data? (POPIA)＋
We follow POPIA principles: collect only what's necessary, store it securely, and use it for clear purposes (account, security, service improvement). You can request access, correction, or deletion of your data, subject to legal/operational requirements. See our Privacy Policy for full details.
I forgot my password. How do I reset it?＋
Use the Forgot password link on the sign‑in screen. We'll email a secure reset link to the address on file. For account security, the link expires after a short period.
Can I delete my account?＋
Yes. Visit Account → Settings → Delete account or contact support@skillbets.co.za. Deletion is permanent and removes your personal data except where retention is required by law or to resolve active disputes.
Do you provide betting tips or guarantee profits?＋
No. We provide tools and data to help you analyze matches and practice decision‑making. Sports are unpredictable; there are no guaranteed outcomes. If you choose to bet with a licensed operator, do so responsibly.
I need help with responsible gambling. Where can I get support?＋
If betting is affecting your life, seek help from a local responsible gambling support service or your healthcare provider. (For South Africa, consult the official resources from national responsible gambling organisations for up‑to‑date helpline information.) You're not alone—support is available.
How do I contact support?＋
Email us at support@skillbets.co.za. We aim to respond within one business day.